Service terms

Before you order

Sending an enquiry does not place an order, authorize a charge or start a subscription. Before you pay, we confirm the service scope, legal seller details, final price and any applicable taxes, required brief, delivery email and exact due date.

The launch offer is $19 USD once for one kit for one web design service. There is no recurring billing for this kit. Any additional work requires a separate scope and price that you agree to first.

The included service

Your kit contains a tailored client-intake questionnaire, a project-start checklist and three client emails, supplied as editable text documents. One small fit or wording revision is included.

A website build, software installation, form integration, legal contract and work for a different service are not included in this offer.

Your brief

Provide an accurate description of your own service, workflow and tone. Supply only material you have permission to use. Do not send passwords, payment-card information, account access credentials or private end-client records; fictional examples are enough to describe an onboarding problem.

Delivery and refunds

Delivery is within 2 business days after payment and a complete brief. The delivery policy explains the starting conditions and electronic format.

You can request a full refund within 14 calendar days after delivery, without having to request a revision first. The refund and cancellation policy explains how to request one.

Using the documents

The documents are editable business-communication materials for your own client-onboarding process. Review them for your actual service before using them with a client. They are not legal, tax or regulatory advice, and a checklist does not replace appropriate professional review where you need it.

Questions and statutory rights

Contact [email protected] for a question about the service or an order. These terms do not limit any mandatory statutory rights you may have.